RETURNS & EXCHANGES

We have 30 days no quibble return policy

Our return address is

PO Box 3003
Romford
RM7 1TH

If for any reason you are not fully satisfied with your purchase, we will accept a return within 30 days subject to the item being in its original packaging and a resalable condition. Buyer has to bear the return postage cost.

Please contact us before sending any back and we will provide you with RMA number which will help us to deal with your return quicker.  

How do I return faulty or incorrect goods?

For goods received that are not as ordered or are faulty, please contact us. Our customer services team will reply you within 24 hours with return procedures. Please note that we must be notified of damaged/faulty goods within 1-2 days. We cannot be held liable for any claims of damaged items after this period.  

This policy does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the consumer protection (distance selling) regulations further details of which are available from the local trading standard department or citizen's advice bureau.

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