FREE DELIVERY ON ALL UK ORDERS.

What courier do we use?
We use number of couriers to dispatch parcels e.g Royal mail, Amazon Logistic Europe, Evri, DPD, Parcelforce, UPS, DHL and FedEx. Mostly we send parcels through Royal mail as 1st class.

How long it takes us to dispatch your order?
Our cut off time is 13:30 from Monday to Friday. If we receive your order before that time with clear payment we will dispatch it same day. All orders received after cut off time will be dispatched on the following working day.

How long it takes for delivery?
Delivery time varies from courier to courier. Since we mostly use Royal mail 1st class, according to Royal mail guidelines 1st class post takes 2 - 3 working days for delivery. Please note it is just estimated time and not guaranteed. In some cases it can take longer than that.

Where we dispatch our orders from?
We are UK based company and we send all our parcels from our warehouse in UK.

Do we offer international shipping?
Sorry we don't offer international shipping.

WE HAVE 30 DAYS NO QUIBBLE RETURN POLICY

Our return address is

PO Box 3003
Romford
RM7 1TH

If for any reason you are not fully satisfied with your purchase, we will accept a return within 30 days subject to the item being in its original packaging and a resalable condition. Buyer has to bear the return postage cost.

Please contact us before sending it back and we will provide you with RMA number which will help us to deal with your return quicker.

How do I return faulty or incorrect goods?

For goods received that are not as ordered or are faulty, please contact us. Our customer services team will reply you within 24 hours with return procedures. Please note that we must be notified of damaged/faulty goods within 1-2 days. We cannot be held liable for any claims of damaged items after this period.

This policy does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the consumer protection (distance selling) regulations further details of which are available from the local trading standard department or citizen's advice bureau.